AB Fine Wood: Our Commitment

The AB Fine Wood Commitment to Quality and Service We are committed to providing high quality goods and exceptional service in the classical artisan tradition. We hope to provide a warm, personalized shopping experience.

Much of the beauty of a wooden product comes from the irregularities inherent in natural wood: variation in wood grain, effects of weather and aging, markings from sap and the traces left behind by insects. Handmade items will always bear slight marks of the manufacturing process - cutting with hand tools, fine sanding - proof that the items were not mass produced. These irregularities and markings are not defects, but serve to give each unique item its own character.
Any item that we offer for sale has satisfied our design and quality criteria. The price of a product may reflect discounts for unusual wood features or experimental types of work and prototyping ("author's proof").
We guarantee the workmanship and materials for 1 year; if an item breaks during normal use we will repair or replace it at no cost to you.
If an item breaks due to inappropriate use or an accident and can be fixed, we will fix it for a fee.
Our customers should expect and we are committed to providing prompt and courteous service. If you have any concerns, questions or comments, please let us know.
Due to the custom character of our work and the small scale of our production, we can not accept returns.